This is a community-based advocacy service. The service may be useful for people who would like someone to accompany them to see their doctor when wanting to change medication.
It can often seem too much to pursue a complaint when you're not feeling well, so it really makes a difference when you find someone to help you, such as an advocate.
If you wish to make a complaint about the Social Services, either about a service you have received or been refused, you can get support and advocacy from the Care Forum.